What happens after I register?
Once you’ve registered, a confirmation e-mail will immediately be sent to your inbox welcoming you to our FREE service. This email will also include your Tenants History username (usually your e-mail address) and password.
NB: your password is changeable once you have registered. Simply login and go to "profile", scroll down to Password, type in password and then re-type in Confirm Password, then click Edit.
In addition you will receive a "Tenant Acknowledgement Form" attached to the email confirmation, which should be printed off and becomes part of the landlord’s tenancy agreement. The tenant must sign this agreement to acknowledge that their details will be uploaded onto the Tenants History website and they will be given a rating once they leave the property. You can in fact incorporate The Acknowledgement Form into your exciting tenancy agreement.
Once registered you can start uploading your tenants straight away!
NB: Please be aware that you will not be able to search your tenants (once uploaded) or rate your tenants until you have sent us your proof of identification. The documentation, which is specified below, will then be verified by Tenants History. Once the verification process is complete you will then be able to begin searching and rating your tenants.
You can send us your documentation via the contact tab on the homepage. Simply scan and e-mail the documentation or fax it to 0208 654 8992.
Please ensure you quote your e-mail address on any covering letter or documents you forward to Tenants History.
Documentation required as follows:
- Building insurance schedule of your portfolio of properties.
- Utility bill for your private address.
- Company letter headed paper.
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